This review was mailed to our Director of Fixed Operations! It is truly a heart warming review that we had to share with the world!
We are writing to let you know of our recent experience purchasing a new car at your dealership. Please share this correspondence with the Owner, your Senior Management Team, and all of the great people you have working at your dealership. Toyota of Escondido must be ‘The second happiest place on Earth!’ We have never met so many nice people in one place. Wow!
Toyota of Escondido must be ‘The second happiest place on Earth!’
Our Salesperson, Octavio Leyva, whom we just happened to meet over the phone while checking on your inventory, is such a quality individual, and also a very nice young man. He is extremely knowledgeable, enthusiastic about his job, and the Toyota product. One thing that stood out about Octavio is that he is such a positive and happy guy. Octavio answered every question we had about the car. Thank you Octavio! I soon found out that everyone we met at Toyota of Escondido feels the same way.
One thing that stood out about Octavio is that he is such a positive and happy guy.
Mir Sadat, our finance guy, Leo in Sales, David in finance, Becky your warranty Manager, Weiss, our Sales Manager. All the people we met on the floor, and while wandering around your nice facility, smiled and asked us, ‘May I help you?’ Michelle, your Customer Relations Manager, and Octavio sent us very nice letters after the sale, welcoming us into your Toyota of Escondido Family. Thanks!
All the people we met on the floor, and while wandering around your nice facility, smiled and asked us, ‘May I help you?
All your employees feel very proud to be a part of what is definitely something very special. Everyone is happy to work there.
Leo and I had met and we were looking at the cool Tacoma, and the little Corina. He told me it was a family owned dealership, and how
different it was from working at a corporate dealership. He pointed out his boss to me, and you could see the pride in his face. We could readily see how all of the younger guys there look up to the Senior Managers, who really set a good example. We also noticed how everyone at your dealership dresses so nice. Really nice.
Becky had asked me, ‘May I help you?’ when I was wandering around in the Service entrance. We were talking, and she also mentioned it was a family owned dealership, we started going down the list of people, and how long they had worked there. It’s a long list. She helped me find a Service rep, and offered her assistance, if we ever needed anything. What a nice person she is. Thanks Becky!
Our Sales Manager, Wiess, was also very helpful ot us. He demonstrates great leadership and is also a good role model for all of his Sales Team as well. He does a great job on the floor. We can also say for sure that he works very hard at protecting the bottom line for Toyota. He is definitely not giving your cars away. We don’t hold that against him though. We got a great deal. Thanks Weiss!
We got a great deal. Thanks Weiss!
Our Finance person, Mir Sadat, is a valuable asset to your dealership. He is also very protective of your bottom line. He is one of the nicest people I have ever met. We were very inspired by him. He is also a great role model for young people working their way up in your organization. Mir is another very quality individual, who possesses great integrity. Today, Andrew helped us finalize our contract, and complete all the final details of our deal, and is another very nice, very qualified member of your outstanding Financial Team. Your Finance department is well run, and very different than any other. It makes a huge difference, and yours is the best.
Your Finance department is well run … and yours is the best.
I had also met David, who had asked if I needed help. I asked him his story and he said with great pride that Toyota of Esocndido was a family owned dealership. He told me of how he had worked his way up from sales, into finance. He is another fine young quality individual, with a great success story in the making. Your excellent organization provides such opportunity to your outstanding employees, quality service to the community, and to the buying public. Thanks again for everything you did for us, and all you do for all of your great employees as well.
We look forward to our continuing relationship with all of you, and with being a part of the Toyota of Escondido family.
We are so impressed by our expereince with all these very quality individuals we have had the pleasure to have met at Toyota of Escondido. Thank you all so much! We look forward to our continuing relationship with all of you, and with being a part of the Toyota of Escondido family. This has been the best experience either of us has ever had in puchasing a vehicle. Congratualtions to all for the job well done.
Sincerely, with Warmest Regards to all of you,
Tracy and Bill”
Thank you again Tracy and Bill for the phenomenal review!